Partly Cloudy / 64° F
Customer service tips offered by Renee Rongen [UPDATED]
Published 10:33am Monday, September 10, 2012 Updated 12:34pm Monday, September 10, 2012Renee Rongen will be the featured speaker at a customer service lunch from 11:30 a.m. to 1:30 p.m., Monday, Sept. 17, at the Bigwood Event Center in Fergus Falls. Tickets must be purchased or reserved by Tuesday, Sept. 11. An incorrect date was inadvertently published in Sunday’s Journal.
Cost is $90 to reserve a table of six; or $20 for individual ticket. Prices include lunch. Contact the Chamber of Commerce to make reservations at (218) 736-6951, or email chamber@prtel.com
Rongen will offer tips on landing new customers; developing long-term relationships; and how to keep your current customers happy. Plus, learn more about the Best (or worst) customer service in Fergus Falls.
When passion, purpose, productivity, people and profitability are the cornerstones of an organization and they want the WOW factor, they hire Reneé Rongen, an award winning humorous and inspirational speaker, author and business consultant.
She is one of the most in-demand and top rated speakers in the U.S. and Canada. From being a Marketing Strategist for large organizations to motherhood, board trustee to class rooms and everywhere in between — Reneé engages her audience with her “legacy living” philosophy.
Her messages transcend age, culture and profession. Renee’s comedic timing coupled with her acclaimed gift as master story teller make her the perfect fit for organizations who want to inspire and grow their culture to be the best in the industry.
In addition to her speaking, Renee is an accomplished author and has written the Christmas Coffee Table Classic; “Grandy’s Quilt…A Gift For All Seasons,” in addition to being a feature author in Chicken Soup for the Soul, “Answered Prayers and Bedpan Banter.”
Her newest work titled, “The Spirit of a Woman,” will be released in the summer of 2012.
Reneé holds a bachelor degree in business from the College of St. Benedict. She studied in Salzburg, Austria and has completed graduate course work at the University of Mary.
She is the international spokesperson for the Pay It Forward Foundation, a member of the National Speakers Association and Minnesota Speaker Association.
She has served as Trustee on numerous corporate, healthcare, economic development, education and foundation boards. Additionally, she is the recipient of the Woman Entrepreneur of the Year Award by the Women’s Business Center.
Reneé is a founder and past president of the Northwest Minnesota Women’s Fund and is a hospice volunteer. The presentation is sponsored by the Chamber, CVB, Bremer Bank, Nelson Auto Center, Otter Tail Power Co., and Service Food.
