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Accra Home Care’s move to Cavour location improves visibility, access for staff, clients [UPDATED]

Published 10:57am Monday, November 18, 2013 Updated 1:00pm Monday, November 18, 2013

Accra Home Care, formerly known as Care 2000 Home Healthcare Services, had been on Lincoln Avenue for more than a decade. But according to nurse manager Jes Kolstad, some people may have not even been aware of the business all these years.

“It was pretty hidden,” Kolstad said of the former Lincoln office. “Trying to have people find where we were at was really hard.”

Kolstad and the other employees at Accra Home Care are hoping this will no longer be a problem at their new location. So far, so good, according to Kolstad.

Accra moved into its new office at 225 W. Cavour Ave. in September. The company had been looking for a different building since purchasing the branch from Care 2000 in 2012. The old building was located in an alley and was not visible from the main road, Kolstad said.

Accra Home Care provides a wide range of health care, including assisted living and home health work. The nature of their business means they do not have customers coming in and out of their office constantly, but Kolstad said clients do come into the office a few times per week.

Along with better visibility, the new office has provided for better communication among the staff, Kolstad said. Kolstad’s is the only desk in a separate room and even then she is very near to the other employees.

The new office also has a bigger and more accessible parking lot for customers and employees.

When the company was preparing for the move, they sent a note to all their employees and customers letting them know about the coming address change. Because of this, and the company’s phone number staying the same, Kolstad said she has not gotten any complaints from people not being able to find the new location.

“It’s been very smooth,” she said.

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