Posted by Venti (anonymous) on December 20, 2007 at 1:41 p.m. (Suggest removal)

So, in essence, someone "who is employed by the Bigwood" offered the space for free, then the Bigwood charged them. I'm interested as to who offered this space for free, first of all.

I'm also confused as to how Mr. Larson could say "We didn’t make any money from this." Seems to me you made $4.25 a head, which ended up being $1200.

I'm glad the Journal printed this story and people are getting an understanding of how things work out at the "Bigwood." I've also had a few unpleasant experiences dealing with the "management" out there and I've dealt with them very few times.

Posted by imjustagirl (anonymous) on December 20, 2007 at 2:07 p.m. (Suggest removal)

Would someone explain to me why, if they HAD to charge them, why they didn't charge them the simple room fee? I believe that would have been half the price. As far as this creating more work for the staff because of 2 parties that night, isn't "set up" part of the reason you charged those people what you did? I for one feel ashamed, and will make sure the Burud's get my $5.25, oh wait, $4.25. Thanks for taking the dollar off Mr. Scrooge, and may your chestnuts be roasting on an open fire this christmas.

Posted by vike (anonymous) on December 20, 2007 at 2:42 p.m. (Suggest removal)

Unbelievable is all I can say. They reduced it from $5.25 to $4.25 because they had no cost for the ingredients for the food? How generous. NOT

As I proceed with plans which need space that could be provided by the Bigwood I will remind myself to not even bother contacting them. The VFW, Eagles and other places are much more accomodating and fair anyway.

Posted by really (anonymous) on December 20, 2007 at 3:01 p.m. (Suggest removal)

Are we still able to send donations to the family to help with this cost? If so, please post the address!

Posted by alwayshere (anonymous) on December 20, 2007 at 3:19 p.m. (Suggest removal)

Unbelieveably pathetic... this poor family...I realize there may be corporate people to deal with, but for crying out loud, dont take it out on the family HORRIBLE is all I can say, and poor community support (from Bigwood) for this grieving family, I would not be passing any business their way, they could have worked this out without having to charge the family.

Posted by tanker8 (anonymous) on December 20, 2007 at 3:28 p.m. (Suggest removal)

$1200.00 to heat up some food?
They contract Blackwater to run the kitchen?

Posted by Lala (anonymous) on December 20, 2007 at 3:33 p.m. (Suggest removal)

I agree with alwayshere's comment. I definately WILL NOT be giving the Best Western any of my business in the future.
Just the way it was handled is pathetic.

Posted by daidres (anonymous) on December 20, 2007 at 3:38 p.m. (Suggest removal)

Well, tis the season, it always ends up with some catch with them Big companies.It's unfortunate that Chad and Amanda already had announcements out,It's not like it was a planned event. The death of your child certainly is not something you expect. They should have been planning an event for Cayden's kindergarten graduation at the Bigwood, and not his funeral reception. It's nice to see most of our Community pull together for Chad and Amanda, and donate their money or time. It doesn't surprise me that the BIG WIGS, I mean BigWoods would charge even a dime in such horrible circumstances. Tis the season tis the season. Lets pull the good community of fergus falls together and make a change, parden the pun, Pay it forward.

Posted by Lala (anonymous) on December 20, 2007 at 3:43 p.m. (Suggest removal)

I think alot of people around the area would be willing to help donate to help out Cayden's family with some of the expenses. Is there anywhere we can donate money too??

Posted by really (anonymous) on December 20, 2007 at 3:45 p.m. (Suggest removal)

I think that the bank employees should donate all their pay it foward money to this family!!!!

Posted by Venti (anonymous) on December 20, 2007 at 3:47 p.m. (Suggest removal)

I'm personally very impressed with the comment, "“He said it couldn’t be pro bono because it would set a precedent..."

Yes, what a horrible thing it would be to have a reputation as a business of being a loving and caring member of this community whose generosity towards those in need is more important than their bottom line.

Posted by CaydensParents (anonymous) on December 20, 2007 at 3:55 p.m. (Suggest removal)

First of all we would like to say thank you to the tremendous outpouring of support and prayers from the community. We are truely blessed to live here and one frustrating experience with the BEC will not deter the love and blessings we have recieved. We want to say thank you publically to Heather J. the Events Coordinetor and Travis T. the Kitchen manager at the BEC for their donated time and effort for us to have the reception there. The frustrating news that we learned the night before Caydens celebration (after everything was printed) felt a little like a bait and switch to us. We want the community to know that having to pay for space is not the problem. The problem is how does a business justify charging almost $1300.00 for two and a half hours when Applebees volunters set up the room the morning of, the food was donated by the wonderfull people at the Viking Cafe and everything was served on paper plates. The hard thing to us is that of the 500 guests at the celebration only 263 followed to the reception because some our guests found out we had to pay per person. We have paid the bill to be done with it and we are just living by the philosphy of what comes around goes around.

Posted by timetotalk (anonymous) on December 20, 2007 at 4:50 p.m. (Suggest removal)

All I can say is.... Typical

Posted by Lynn4021 (anonymous) on December 20, 2007 at 4:57 p.m. (Suggest removal)

I know one thing is that I am letting the local tv stations and telling everyong I know what a caring place the event center is! How rude!!!!!! I hope that this is something that comes back and bites them right in there butts!!

Posted by clrkrr (anonymous) on December 20, 2007 at 5:29 p.m. (Suggest removal)

I know how everyone feels here! I know how it sounds and it's all true, considering that is what the Bigwood.Best western is about.....making money. That was how it was when i worked there and it seems like they haven't changed their ways.

Posted by g_gang (anonymous) on December 20, 2007 at 7:07 p.m. (Suggest removal)

I too, have dealt with the infamus Mr.Larson and the BEC. Their business practices haven't changed since our families reception there in 2001. I had to contact the "Better Business Bureau" to straighten the mess out, and they did too. Shame on you, Tom Larson, for this families treatment in their time of sorrow!! You have absolutely no tact when dealing with the public and I don't know how you keep your job for all the complaints brought up against you. You're not even worthy of spit in the face!!

Posted by Paul (anonymous) on December 20, 2007 at 7:44 p.m. (Suggest removal)

I don’t know if this Tom Larson is a jerk or not, I do know he works for a father and son team from Plymouth Minnesota with the last name “Ruhr” doing business as Ruhr Development as managers for the City of Fergus Falls.

Posted by Norse (anonymous) on December 20, 2007 at 8:04 p.m. (Suggest removal)

[I'm personally very impressed with the comment, "“He said it couldn’t be pro bono because it would set a precedent..."

Yes, what a horrible thing it would be to have a reputation as a business of being a loving and caring member of this community whose generosity towards those in need is more important than their bottom line.] - Venti

Amen to that. Thank You to the DJ for following up on this story.

As for loving and caring, may those whose hearts lean towards generosity help correct this for the family. Please do post the contact information where funds can be contributed to assist the family in paying.

Perhaps there is a Need for an alternate facility in Fergus Falls.

Good Will toward Mankind, and Merry Christmas to all.

Posted by ffprofessor (anonymous) on December 20, 2007 at 8:12 p.m. (Suggest removal)

If what Paul said is true then the ultimate responsibility for this fiasco is the City of Fergus Falls which owns the Bigwood Event Center.

Posted by JL (anonymous) on December 20, 2007 at 8:22 p.m. (Suggest removal)

I agree with the Venti comment too...what a thing to be known for huh? what a bunch of bologna....as in a previous comment that I posted and it was deleted...Shame on you Tom shame on you....I hope you get a heart for Christmas and realize what a horrible thing you have done....Did Tom even contact the Ruhrs and ask them if he could do this pro bono for this family????? Or was this just his call??? And how did they not make any money off this?? I believe they made almost $1300, but maybe to Tom that is nothing...I can't say it enough...shame on you Tom.

Posted by ginger_ale (anonymous) on December 20, 2007 at 8:58 p.m. (Suggest removal)

Wouldn't a BOYCOTT be in order until Cayden's family is given a refund, and a public apology is offered?

Posted by beTrue (anonymous) on December 20, 2007 at 10:02 p.m. (Suggest removal)

I realize that business is business. But this is a little over the top. May I just say that as a parent, the news of losing a child brings me to my knees. I just will never understand the philosophy of "procedure". Being in a smaller community you see the love and support that striving people tend to share. I am utter aw that the Best Western which represents a part of Fergus Falls could not somehow pull some strings. Being told one thing from someone and another for someone else; I would say that the company has to stand behind there employee and have them do exactly what was promised. Even if that means losing $4.25 a head! Now I know that people make mistakes and maybe this person promised more than what he was capable BUT a lot of things were donated. And as far as staffing- it seems to me that they are always very short staffed! I commend the parents of Cayden for being the bigger people in this and just saying Thanks and going with the flow. You're grace amazes me.....
I think at this point it would be a great business decision to refund the family. This is not what the hard working community likes to see is not reaching out to those in need. We keep you in our thoughts and prayers and hope that you feel the love around you. And hopefully justice is found.

Posted by beTrue (anonymous) on December 20, 2007 at 10:05 p.m. (Suggest removal)

I realize that business is business. But this is a little over the top. May I just say that as a parent, the news of losing a child brings me to my knees. I just will never understand the philosophy of "procedure". Being in a smaller community you see the love and support that striving people tend to share. I am utterly in aw that the Best Western which represents a part of Fergus Falls could not somehow pull some strings. Being told one thing from someone and another for someone else; I would say that the company has to stand behind there employee and have them do exactly what was promised. Even if that means losing $4.25 a head! Now I know that people make mistakes and maybe this person promised more than what he was capable ; BUT a lot of things were donated. And as far as staffing- it seems to me that they are always very short staffed! I commend the parents of Cayden for being the bigger people in this and just saying Thanks and going with the flow. You're grace amazes me.....
I think at this point it would be a great business decision to refund the family. This is not what the hard working community likes to see; is not reaching out to those in need. We keep you in our thoughts and prayers and hope that you feel the love around you. And hopefully justice is found.

Posted by UNSATISFIED (anonymous) on December 21, 2007 at 12:08 a.m. (Suggest removal)

As a Bigwood employee, it is sad to see a bunch of miss informed, ignorent group come down on someone doing his job. While it is true someone had their heart in the right place, they offered a location for a gathering such as this without concent or authorization. Unfortunatly, due to the cost of staff (that do more than just "heat food up" Tanker8), a fee must be charged. To all those above that commented on how a fee could be charged - why didn't you volunteer your services to help prepair the food, or serve, or any other actions that could have helped. It seems to me, as the Internet allows, that a bunch of people decided to hide behind a keyboard and talk without all the facts, nor the common thought process to understand the way things work. A business goes out of its way to lend a hand, getting staff to come in early or on their day off, and this is how our "wonderful community" reacts. Its a wonder anyone does anything good anymore. Lets forget about the cost of labor, space, electricity, linens, etc and focus on the fee that was charged. Before anyone comes down on Tom or anyone else for doing their job, you better look at yourself. How many of you offered to help? The Bigwood Event Center stepped up, why isn't anyone saying anything about the other businesses that didn't? Someone mentioned the VFW etc above, where are the comments about those businesses? Why is Tom getting blamed when it was other employees that offered the event center without approval? Seems to me the man was doing his job.

Posted by ginger_ale (anonymous) on December 21, 2007 at 12:47 a.m. (Suggest removal)

BOYCOTT THE BIGWOOD EVENT CENTER!!!

Posted by eagle_eye (anonymous) on December 21, 2007 at 1:10 a.m. (Suggest removal)

I am in the process of looking for a suitable place to host a convention and swap meet for a particular type of collectible. I was seriously considering Bigwood. Repeat...WAS. No more. I feel that whoever told the family that the facility could be used at no charge to them should be the one to foot the bill! I can totally understand the "precedent" that might have been set, but there are exceptions to almost ALL rules.

Posted by tatergator9 (anonymous) on December 21, 2007 at 1:25 a.m. (Suggest removal)

I agree with UNSATISFIED. People are so quick to judge that which they have no information about. Let someone that knows what actually happened tell you. First off, the food was donated, yes, but it had to be prepared and served. It wasn't merely "heated up". The chefs had to prepare it, and I don't know when the last time you folks went and prepared food for over 250 people. After the chefs had prepared this enormous amount of food trained Bigwood Staff was called in to serve. The "kind hearted citizens of Fergus" set the room up free, but they weren't the one's who had to serve it, clean up afterwards, tear down the room and get that same exact room ready for two previously planned Christmas parties. The Bigwood Staff had just under an hour to do so. UNSATISFIED mentioned the cost of electicity, linens, space, etc. The Bigwood didn't make ANY money off of this. They had six servers and three kitchen staff memembers on duty to efficently host this luncheon. Labor for nine + people can get extremely costly. Yes, how come the VFW, or Eagles weren't mentioned...or what about Applebee's? Couldn't they have shut down their regular business and opened it up to the community for a free meal? No...they didn't. Because just like any other business they needed to make money or in the case of the Bigwood Event Center cover the cost of labor. I repeat they did NOT make ANY money. The family of Cayden have my most sincere heartfelt condolences, but don't let this be a mark on his memory. It loooks to me as though your are a bunch of ignorant people making rude comments about a man who had nothing to do with this. Mr. Larson (or scrooge as someone so "kindly" stated) is a good man who was not consulted before an employee rashly made the decision to "donate" nine employees time and labor. I believe this all could have been avoided if this coordinator would have consulted those above her first. She is in no position to "give out" a free room, free labor, etc. The Bigwood did what they had to, to pay their employees and just cover expenses. Everyone is attacking the BEC, but what about other businesses? Is anybody bad-mouthing the hospitals for charging them the doctors fees? How about the funeral home? That IS their business. How come nobody walked up to them and said "hey why don't you donate your services?" Because that is their business. Folks businesses have to get buy and in the case of some they make money, but I would have to say the Bigwood gave a huge contribution to the family and community for what they did. I hope that this has opened some of your eyes to what really happened. Let us put an end to this untrue and downright rude way of remembering Cayden. May he rest in peace and may we thank the ENTIRE community including the Bigwood for their contributions.

Posted by username (anonymous) on December 21, 2007 at 6:59 a.m. (Suggest removal)

Duly noted, Tatergator9. All points to be considered.

If an Employee at the BEC promised the room, and the family BELIEVED that, then I guess my question is..why are they to pay for an employee's mistake? If I were going to a store to buy a coat for $100, which was on the price tag, then saw my credit card statement was $1200, and the explaination I got was, "an employee must have marked the tag wrong, you have to pay." I'm pretty sure I would be upset.

This analogy in no way can compare to the Burud's situation. They are dealing with this fiasco after losing their son. I'm sorry. I know it's a busniess, but being a 'Fergus Falls' business, this really should have been a factor.

I think it's just extremely poor judgement. Bottom line is, the BEC could have told them NO!!! I'm sure the Burud's would have understood that, and moved on with making other arrangements. The fact is, the BEC did NOT tell them NO!! They told them they would get the room for FREE!!! That is the problem here. One would think that the BEC would have taken up the issue with the employee, and decided to eat the $1200. I would imagine that cost would be less than the decrease in business this situation will bring to them now.

Posted by FergusFamily (anonymous) on December 21, 2007 at 7:12 a.m. (Suggest removal)

Anger Toward Bigwood is Misdirected and Sad..
This whole thing is just sad. It's sad that Cayden was taken too soon. It's sad that there are so many facts in this story that are just wrong. It's sad that the rumor mill feeds on misinformation and emotion. People are fueling the fire and directing their anger at one person or business. The original story has many errors. Christmas (or anytime) should not be a time for this type of behavior toward each other.

Posted by werty (anonymous) on December 21, 2007 at 7:26 a.m. (Suggest removal)

Bigwoods fault. They didn't give them an estimate or heads up on the cost. Whens the last time someone booked Bigwood and didn't get a cost estimate front from them? Someone on the staff screwed up which means Bigwood screwed up and they are a crappy bunch of people for not eating the $1200 for making a mistake. The PR damage they are causing for a measily $1200 is really dumb on their part.

Posted by bucksteel (anonymous) on December 21, 2007 at 8:57 a.m. (Suggest removal)

I love the righteous indignation of all of these anonymous posters, especially during the Christmas season - "Boycott", "Call the TV stations", etc. What next? Picket the place? Make the employees wear Scarlet Letters? Chain them up in the City Square for public ridicule? Burn them at the stake? Pile on, ye Daily Journal posters - I hope it makes your Christmas so much the merrier.

Posted by username (anonymous) on December 21, 2007 at 9:03 a.m. (Suggest removal)

I know. The nerve of us 'anonymous posters.'

I'm assuming Bucksteel is your real name?

Posted by ginger_ale (anonymous) on December 21, 2007 at 9:07 a.m. (Suggest removal)

BOYCOTT BUCKTEEL! LOL!

Posted by cleartheair (anonymous) on December 21, 2007 at 9:15 a.m. (Suggest removal)

I think people are missing an important fact--the Bigwood employee never promised the facitilty for free--It is unknown why that was the perception, she did not have a price to give them until Friday afternoon, and she did not work directly with the family on the majority of the planning.
It is pathetic that this story is overshadowing the tragedy of Cayden's death.

Posted by lonvg (anonymous) on December 21, 2007 at 9:20 a.m. (Suggest removal)

Let's see ... part of the fee went to setting up the room for the next two parties. Wouldn't Bigwoods have to do that anyway? Or do they rely on elves to handle such tasks during normal operations?

Free food drops the per head price by 20% Kinda makes you wonder about the quality of the food they usually serve, doesn't it?

The term for this kind of con is "bait and switch." I'm just amazed that the final bill was "only" $1200. With a little more creativity and forethought, Tom and the boys surely could have come up with a bill closer to $5,000. After all, they had the Buruds pinned, and those nice people wouldn't have had a choice but to pay that bill, either.

Finally, the gall to wrap this back to Cayden's memory (that's you tatergator) is truly reprehensible. You may not like other people's opinions, but that's the price of living in a democracy. You crossed a line with that comment. Shame.

Posted by oh_its_you (anonymous) on December 21, 2007 at 9:35 a.m. (Suggest removal)

I think that I would like to go work at BEC. They obviously pay their employees well. If they had 3 chefs and 6 servers those people would have had to make $20/hr for 5 hours each to equal $900. I myself have done laundry a number of times and am sure that it didn't come close to even $100 to wash linens, even dish towels and the employee's clothes that they wore could be added to that and it would not have been that expensive. While we all know that the costs of heating are rising, I am also quite certain that it did not cost $200 for heat and electricity for a few hours. They had to have made a little bit of money on the situation. That being said, I do not think that anyone is suggesting that the employees were at fault. I think everyone understands that there is some corporate involvement and management flaws in this situation.

On a side note, I find it funny when people call others "ignorent" and misspell the word!

Posted by timetotalk (anonymous) on December 21, 2007 at 10:03 a.m. (Suggest removal)

Tatorgator, the difference between the BEC and the VFW and Eagles (which you so kindly named), is that they both furnish volunteers that are happy to help with situations such as this. They also do "donate" the space needed if possible.
The VFW and the Eagles, alike, are there to help people out in their times of need. They do not charge $1,300 to take advantage of a sorrowful situation.

Posted by moose (anonymous) on December 21, 2007 at 10:05 a.m. (Suggest removal)

Just an idea.... instead of finger pointing when only 2 or 3 people really know the details of what happened, why not just close the case and send a check to the Burud family. If everyone that reads these comments would send them a check for $10.00 - $20.00 the expense would be covered! You would feel better by knowing that you helped someone in need and the Buruds would feel better knowing that the community cares. Whomever organized the event should have set up a donation jar so the people that attended could have made a donation. Out of generousity, not only would the cost of the event been covered, but I'm sure that many other expenses related to this tragedy could have been paid for as well. Let's come together and help this family out. Happy Holidays!

Posted by tjay (anonymous) on December 21, 2007 at 10:13 a.m. (Suggest removal)

Very well stated Tatorgator9…….There must be a lot of people on this board that either owns their own business or feel that they have the ability in their jobs to give away their employers services. To blame the manager of the BEC is pretty small minded. Being a manager myself, I know that my authority in the business that employees me only goes so far, and it is no different for Tom.
Those of you, who do not run your own business, please do not attempt to oversimplify the costs associated with running a large facility.
An employee who was close to the family, made promises she could not keep or there was some miscommunication in the dealings. Maybe she should have paid the bill or could make a public statement to clear this up and apologize to Tom, the BEC, the family and the public.
I know Tom Larson, and he is a caring person, who loves the Fergus Falls community. I rest assured that he has done what is in his authority to help right this situation. For those of you who lay shame on him or refer to him as a scrooge, you really are misinformed and it makes me sad. You really need to look at yourself before you run out and judge someone you do not know.

Posted by daidres (anonymous) on December 21, 2007 at 10:25 a.m. (Suggest removal)

Did anyone read Caydens parents comment? I believe that they are the ones who know the truth as to what happened. It doesn't sound like the BEC had too much to do with the event when food was brought, room was set up previously, and the food was served on Paper Plates. Now, if that is worth $1200 to charge the family, then I don't think I would want to see my bill for any other event that they do the work for. I agree the employee who offered the space for free is at fault, but the BEC employs that person and any wrong doing by their employee they have to take responsibility for that. If that employee stole $1200, I think they would have to take Corporate action, and deal with it because they hired that person ! Just remember this comment, when you point your finger at someone, look down at your own hand, you always have 3 fingers pointing right back at ya. Therefore, BEC may point at the employee, but hey in the end, it's their fault.

Posted by JL (anonymous) on December 21, 2007 at 10:35 a.m. (Suggest removal)

So as people voicing their opinions and feelings about this makes us "ignorant" what does that make you....you say we hide behind anonymous and you don't sign your name hmmm I think the proper name for you would be hypocrite. Your get down on us for posting our comments about Tom aka Mr. Scrooge and then you start to bad mouth us. good job to you too. NOT.
So this is to you UNSATISFIED.

Posted by imjustagirl (anonymous) on December 21, 2007 at 10:49 a.m. (Suggest removal)

A memorial fund has been set up for Cayden Burud at Bank of the West in Fergus Falls.

Posted by imjustagirl (anonymous) on December 21, 2007 at 10:56 a.m. (Suggest removal)

I am as mad and ashamed as everyone... That's all I will say... By the time you read this I will be at The Bank of the West, donating as much as I can to this poor family that has a very long road ahead of them. This past week is probably nothing compared to Christmas day, and Birthdays, and every Holiday for years to come. My heart truely goes out to you..........

Posted by Sammy (anonymous) on December 21, 2007 at 11:11 a.m. (Suggest removal)

Wow, I’m an out-of-towner checking the Fergus Falls Daily Journal for some sports teams scores. I’m surfing and come across the article, “Reception leads to misunderstanding.” I can’t believe how stupid you people sound and what an embarassment you are to your community of Fergus Falls. To Tom, I can’t imagine being in your position and taking the heat you have gotten out of this. From reading the article and what people posted, I commend you for all that you provided and the great representation you show for the Fergus Community. For the rest of you, I hope you realize how foolish you sound and how you are bringing down your hometown.

Posted by tatergator9 (anonymous) on December 21, 2007 at 11:26 a.m. (Suggest removal)

I'd like to appologize to the Daily Journal, to the Bigwood Event Center and to the Event Coordinator at the BEC. She nor any employee employed by the Bigwood gave information reguarding the room as "free" or "donated". This all resulted from a miscommunication. No one was at fault. I appologize to the readers if I offended anyone or if anything I wrote upset you. I would just like to clear the Event Coordinator and the entire Bigwood staff. I apologize Mrs. J.

Posted by monica1971 (anonymous) on December 21, 2007 at 11:44 a.m. (Suggest removal)

To those of you defending the BEC and it's manager, please re-read Cayden's parents' comments. All of this talk of setting "precedent" is ridiculous. And, contacting the grieving family the night before just leaves me shaking my head. I don't think this situation is all that complex. Truly, how often does something like this happen? There WAS an opportunity here to do the right thing. To further this family's pain even one more degree is unconscionable.

Posted by jdartin (anonymous) on December 21, 2007 at 11:49 a.m. (Suggest removal)

It is a very hard time for the family with the loss of a child, and all of you who are writing negative comments towards the Bigwood Event Center, are making it even harder for them with one more negative thing to deal with. If the BEC were to give rooms away for free, they would eventually have to close their doors. They are in fact, a business, and need funds to operate (fact). If you all feel so strongly about the $1200, maybe you should stop pointing the finger and donate your own money. With all of the complaints by numerous postings, if each of you gave $5, it would be covered, and you can feel good about helping a saddened family. Everyone seems to be so quick to want to place blame on someone for unfortunate situations, but instead of complaining, why don't you just help. Merry Christmas.

Posted by daidres (anonymous) on December 21, 2007 at 11:57 a.m. (Suggest removal)

As for us sounding stupid for supporting a family of OUR community who lost their little boy so tragically and suddenly and getting screwed by a company for $1200, they could have been straight forward, instead of telling the family of the charge the night before the celebration. Like I stated earlier, read Cayden's parents comment. IF they could have moved the event to a different location, they would have, but announcements were posted already. If this happened to your family and you were mislead,I don't think you'd be so willing to call names to a communtiy who is supporting you ! Go back to your home town and if this does happen to you, I pray your community supports you the way Fergus Falls supports Cayden's Family.

Posted by daidres (anonymous) on December 21, 2007 at 12:03 p.m. (Suggest removal)

By the way, $1200 for the BEC to sweep under the carpet is nothing, the Burud's just had to pay for the funeral of their son, An unexpected $1200 to them isn't something they could just sweep under the carpet. If you don't like to read our comments posted, which we are allowed to post, then go read something else, this is a place for us to state our opinions, and my opinion is that The BEC could suck it up and deal with the mistake of an employee the way any other company would. Customer is always right ! Mc Donalds even honors that one !

Posted by monica1971 (anonymous) on December 21, 2007 at 12:07 p.m. (Suggest removal)

"If the BEC were to give rooms away for free, they would eventually have to close their doors. They are in fact, a business, and need funds to operate (fact)." Enough with this.

This situation is not comparable to a funeral home doing business, etc. I don't think a funeral home would contact the family THE NIGHT BEFORE and say "Oh, it's going to be this much more." A misquoted "price" is the BEC's problem, not the grieving family's.

Also, a person can post about their disappointment (or point fingers, complain) with the BEC's handling of this and also make a donation. The two are not mutually exclusive.

Posted by cleartheair (anonymous) on December 21, 2007 at 12:52 p.m. (Suggest removal)

Can't we just let the family mourn? All this negativity can not be a healthy way to live, and certainly will not help the Burud family.

Posted by jreitmei2000 (anonymous) on December 21, 2007 at 1:06 p.m. (Suggest removal)

I THOUGHT THE BEC WAS OWNED BY THE CITY NOT THE BEST WESTERN WHAT DO YOU THINK THE CITY IS DOING ABOUT IT?????

Posted by phoebe (anonymous) on December 21, 2007 at 1:09 p.m. (Suggest removal)

UNSATISFIED, As for your comment about people hinding behind a keyboard, we are not! You know that there have been people who have come in to talk to you as well as tried to call. I myself tried to talk to him myself in person before this got out of hand. Knowing the family personally I think you should just donate the money back and put this whole thing to rest.

Posted by tanker8 (anonymous) on December 21, 2007 at 1:21 p.m. (Suggest removal)

UNSATISFIED, all you did was heat up food...and it wasn't even your food.
The room was set up by volunteers and had anyone known, within a reasonable amount of time, that it would cost a ridiculous amount of money for the employees to do food (are you guys union or something) we would have volunteered our time.

Posted by friday5 (anonymous) on December 21, 2007 at 1:26 p.m. (Suggest removal)

What a bunch of CackleSkanks,,, Just give them $20.00 a piece and shut up. Daidves "the customer is always right" of course was firsted uttered by a pathetic customer. Oh yeah,,, Merry Christmas Tom :)

Posted by tsy86h (anonymous) on December 21, 2007 at 1:42 p.m. (Suggest removal)

I know that people are making donations to help reimburse the family for this unexpected cost. They were over charged by the Big Wood Event Center. They were told no charge. That is what it should have been. If a compassionate employee made an error, learn from it, take the loss, and move on. Don’t give something and than take it back. Also it is ok to make a donation to one cause and not another. I don’t think that just because they were going to help Cayden’s family this time that it would be expected of them to make this same donation to every family that looses a loved one.

Posted by cleartheair (anonymous) on December 21, 2007 at 1:47 p.m. (Suggest removal)

The Bigwood Event Center was not offered for free.

Posted by tsy86h (anonymous) on December 21, 2007 at 2:06 p.m. (Suggest removal)

If you read the story written by the DJ it states that it was

Posted by Venti (anonymous) on December 21, 2007 at 2:15 p.m. (Suggest removal)

If that is the case, you should "clear the air" with the Daily Journal because apparently they are the ones disseminating false information, not this alleged employee.

Either way, all I can say is from my few past personal experiences with this business (I’ve probably dealt with them, either providing services or purchasing them, six or seven times over the course of the past five years) and a majority of those times I’ve walked away with a sour taste in my mouth. Needless to say, unfortunately I’m not shocked to hear of these “allegations.”

I guess the only people who will really know what exactly happened are the Buruds and the people at the BEC. But you know what they say…

If it looks like a duck, walks like a duck, and sounds like a duck, it’s probably a duck. I think the same can be said for a "bait and switch."

Posted by jreitmei2000 (anonymous) on December 21, 2007 at 2:21 p.m. (Suggest removal)

THE BEC IS OWNED BY THE CITY GEEZ PEOPLE GO AFTER THE CITY ITS THEIR FAULT!!!!!!!!!!!!!!!

Posted by Norse (anonymous) on December 21, 2007 at 2:32 p.m. (Suggest removal)

Perhaps the manager would like to address the source of the decision. Sometimes the messenger or spokesperson isn't the one who set's the policy or makes the decision. "pro bono because it would set a precedent..." The use of such language (pro bono and precedent) is more common with attorney-speak than it is with entertainment center manager-speak.

Posted by Venti (anonymous) on December 21, 2007 at 2:37 p.m. (Suggest removal)

Ooo, I've got another good one...

"Judges must not only avoid impropriety, but must avoid the appearance of impropriety."

I think the same can be said of respectable businesses. Okay, I'm done. Have a Happy Kwanza everyone! And a Merry New Year!

Posted by daidres (anonymous) on December 21, 2007 at 2:43 p.m. (Suggest removal)

So this,like many other articles with comments,has now turned into a childs play ground of calling names. Grow up, face the facts, practice what you preach, and most of all,... The BEC dug themselves a hole, let them dig themselves out. Oh, and if it weren't for the Pathetic customers, they wouldn't have a business.To some of you who have posted such negative comments to the community for supporting a families anger towards being screwed, you must get walked over all of the time. .By the way, Chad and Amanda are not too happy with the BEC ! So we are just standing behind them 100 % , no matter what you say !

Posted by Polly (anonymous) on December 21, 2007 at 3:01 p.m. (Suggest removal)

Argh...will the small mindedness of some FF people never end? Right off the bat you "hear" something that doesn't sit right with you and you immediately jump to conclusions that is must be the gospel law and completely true.

Open your minds and think about this. The Bigwood scrambled to accommodate this function. They are 100% correct in having to bill for this and 100% correct in their statement that it would set a precedent if they didn't. Yes, they are in the business of making money, however, trust me, I'm in the hotel business, for $4.25 a person, money was not made and no-one will be taking any big vacations or buying new cars with the big profit you seem to think was made...there are a lot of hidden costs that go along with this...electricity, insurance, etc..

I have met Tom Larson on a couple of occassions and consider him a top-notch person and manager. To crucify him over this is completely insane.

Those of you screaming boycott...we don't want to hear you cry when your town loses another business and jobs because of miscommunication and emotions. But, we are happy to have the business up here in Fargo/Moorhead...keep it coming.

All of you need to get a grip and be thankful you have such a facility in your town should you ever need utilize it for a wedding, or God forbid, something as sad as a death in your family.

Posted by werty (anonymous) on December 21, 2007 at 3:06 p.m. (Suggest removal)

This is now posted on:
http://digg.com/world_news/Event_Center_...

Log on and digg the story

Posted by clrkrr (anonymous) on December 21, 2007 at 5:32 p.m. (Suggest removal)

Replying to "UNSATISFIED" comment.

Is this a way to suck up to get Employee of The Month??? Since I know all about how that works at the Bigwood Event Center. Considering I gave my time to them everytime i was called in and worked for others, and out of that never once got appreciation, People that would just start there would get reconized before I would for 2 years of service??

I think most of people here are more upset over the way the cost was cut by only a $1 and not considering the situation.

Posted by hbarn (anonymous) on December 21, 2007 at 7:26 p.m. (Suggest removal)

I too am an out-of-towner reading the paper on-line. I must admit I continued reading the comments because I was interested to see if there was an explanation for the anger. I am not sure I ever really figured it out, lots of "double-speak". I feel bad that some people clearly have an anti-establishment attitude and find this a great place to express their knowledge of the situation (or lack thereof). In reviewing what I have read, it seems that someone wanted to sensationalize an event to sell papers etc. The wise and prudent action might have been for the newpaper to state something more like "the family was met with expenses they never in their life imagined-the funeral of their young son. If you have the means to help them, please do." The money would have been there for the family and there would not have been a need for mud-slinging or name-calling etc.

Posted by tanker8 (anonymous) on December 22, 2007 at 6:19 a.m. (Suggest removal)

The family paid it, a last minute fundraiser will have probably raised enough of the cash and the Bigwood got their money that they didn't make any money on.
Merry F'n Christmas.

Posted by KarenG (anonymous) on December 22, 2007 at 7:56 a.m. (Suggest removal)

It takes a Village…..of IDIOTS, to demonstrate what happens when amateurs are let loose on the internet. I am stunned that this has been allowed to go on for so long. Any last semblance of real respect or dignity for the family of the child has very well faded.

Nothing says “Christmas” like mob mentality, finger pointing, and name-calling.

First off, thumbs down to the Journal for even printing this “story” and allowing readers to post anonymous comments, apparently without a moderator. I strongly question your journalistic ethics which have produced slander, (albeit anonymous) and borderline litigious comments. And, thank you, for keeping this poor family in the public eye for over a week.

This was a private business deal that went bad, it was a personal matter; it did not need to be dragged out and displayed (in the news and subsequent comment-forum). I understand the emotion involved, I would be upset too. But, Good People are ALWAYS waiting in the wings to help other Good People when they fall. Please have faith in this. The family allegedly even posted this comment themselves, “What comes around goes around.”

For all in the Morality Squad, who are so loudly concerned, please know that there is permanent fund for people to donate to, and the above mentioned fundraiser. It will be paid. Take the high road…quietly donate and just stop thinking and talking about it. Ask yourselves, “Is this how the family would like to remember this time, and the Christmas Seasons as well? There are two very good sayings for people to learn from this (although sadly, the people who need the advice most will probably never take it), “If you don’t have something nice to say, don’t say it”, and “If people minded their own business, they would have their hands full”. And yes, I AM violating these creeds (and posting anonymously) to make this post.

Do not worry; there will be plenty of other stories in the future. Then you can continue posting your anonymous sarcasm for each other, in this glorious online trailer-park you all so enthusiastically inhabit. There are a couple of stories about your school district up right now, just waiting…

But, why don’t you all go away from your computers (and this depressing website) for a few days, and enjoy Christmas with someone. Please let this drama quietly come to a conclusion, if only just for the sake of the grieving family. No more posts….please. Go away….Go.

Posted by g_gang (anonymous) on December 22, 2007 at 9:35 a.m. (Suggest removal)

The reason this keeps on is because of people like the above named, that keep adding to the fuel by saying stupid stuff and do all this name calling. I feel for this childs family. There was a great wrong done to our family as well, by this management. It took a very happy occasion and turned it into a virtual nightmare!! I know first hand what it is to deal with these people. Sure, there was a mistake made somewhere, but you can bet your bottom dollar that there won't be admission of guilt or any responsibility taken by the BEC or Mr. Larson. What's the sence in having a manager, if in the event that something goes wrong, he is left to point his finger elsewhere. Does that make it right? He has to shoulder some of the blame - it happened on his watch!!

Posted by phoebe (anonymous) on December 22, 2007 at 10:09 a.m. (Suggest removal)

The BEC needs to refund the family and put this whole thing to rest!!!
Merry Christmas!

Posted by JL (anonymous) on December 22, 2007 at 10:35 a.m. (Suggest removal)

I agree this has all gotten out of control. I feel deeply for the family and can't find words to express my feelings for them...I too have a five year old and when I read this story tears immediately filled my eyes....I hope for the sake of the family that this is all taken care of so the family can start to heal. Let's face it people make mistakes, we are only human, how this horrible mistake was made is another story...lets put this BEC mistake behind us and move on....Life is too short to keep on with this. God bless the Burud's and may God give you strength to deal with the loss of your son. My prayers will continue to be with you....Merry Christmas to all

Posted by Lee (anonymous) on December 22, 2007 at 12:12 p.m. (Suggest removal)

Wow,

Careful Fergus, you ignorance is showing. No wonder there are no businesses left in Fergus Falls with this uncontrolled and malicious lynch-mob mentality of locals. How could you afford to make a mistake amongst these perfect townsfolk? Pretty soon there will be nothing to worry about when all that's left are the corporate kings who live on the coast not giving a damn about anything in this community. How embarrassing some of you are casting such stones without more than an emotional 1-sided view. Obviously many who have posted here know little about the costs of running a business, a service contract or better yet, the whole story! Congratulations to those who volunteered their services and time, shame on those who think that a business must be charitable when their services were misunderstood or misrepresented. Finally, Fergus Falls, look at yourself and how you treat one another. Just because you feel that you are not being treated as special, gives you no right to assassinate someones character, how nasty the people are here. Small town? Yep, Small minds? Damn right. Alexandria and Fargo smile at the idiocy...

Posted by Norse (anonymous) on December 22, 2007 at 12:39 p.m. (Suggest removal)

"Pretty soon there will be nothing to worry about when all that's left are the corporate kings who live on the coast not giving a damn about anything in this community." -Lee

Are you trying to say this isn't already in full swing? Fergus Falls Does Have many community minded business people some of whom are mentioned in this piece. Yet I think the issue comes in when the 'corporate kings' from afar demand their stipend for every possible transaction.

I think there would have been other options for the reception whereby the space could have been free or minimal cost, and the food prep/serving and set-up could have been handled by the volunteers. But since things seemed settled early on in the process, then clarified/changed too late to make other arrangements the reception was committed to being done as the BEC/BW operations dictated.

May God Bless the memory of Cayden, and May God Bring Peace and Blessing to the Family and Community of Fergus Falls.

As for the $1200+, "Give to Ceasar what belongs to Ceasar."

Merry Christmas

Posted by JL (anonymous) on December 22, 2007 at 1:21 p.m. (Suggest removal)

I don't understand some of these comments....You tell the Fergus Falls people they shouldn't attack people and "assassinate someones character" and then you turn around and do the same thing to people posting their comments....What makes you any different? You are doing the same thing by name calling I will quote you "small minded" lets just put this all to rest please!

Posted by DogLover (anonymous) on December 22, 2007 at 2:59 p.m. (Suggest removal)

I think all of you are missing the point. That would be... all came together to remember Cayden!!! The rest is illrevelant!

Sorry, but this is no different than a wedding. If someone does something or offers space, they do have to charge for it. I'll bet if you went to the funeral home... nothing was free!!

As far as the BEC, I own a business, so I understand Tom Larsons position. Good intentions with tied hands is what I see. Either way family, friends, loved ones and neighbors came to pay their respects. Don't forget that important point.

The employee at BEC that offered the room, may have done that trying to help. But, unless they are in a position to do so... It was just a kind gesture, not a verbal contract!

Thank you to all that helped out. My thought are with Cayden's family. That's what is important here.

Posted by BobWilliams (Bob Williams) on December 22, 2007 at 3:02 p.m. (Suggest removal)

As one of two, that I am aware of, people who use their real names, the other being my trusty companion Adam, I just wanted to stop by for a chuckle and man, I had them. Big Ups to Karen G! Lovely rant.

Posted by Lee (anonymous) on December 23, 2007 at 5:58 p.m. (Suggest removal)

Posted by Norse (anonymous) on December 22, 2007 at 12:39 p.m. (Suggest removal)

"Pretty soon there will be nothing to worry about when all that's left are the corporate kings who live on the coast not giving a damn about anything in this community." -Lee

"Are you trying to say this isn't already in full swing? Fergus Falls Does Have many community minded business people some of whom are mentioned in this piece. Yet I think the issue comes in when the 'corporate kings' from afar demand their stipend for every possible transaction."

And how do you think it becomes this way? When a locally owned business closes and a corporate moves in, ask yourself why the local owner closed, moved away, got out of business etc. It's not always as in this example, but...

"But since things seemed settled early on in the process, then clarified/changed too late to make other arrangements the reception was committed to being done as the BEC/BW operations dictated."

As most would expect an event center to manage the setup, as it is their liability for preparations to be done correctly and within the regulations/policy/law, established by them (BEC) and other entities. If any fault should occur, they would be the responsible party.

Posted by JL (anonymous) on December 22, 2007 at 1:21 p.m. (Suggest removal)

"I don't understand some of these comments....You tell the Fergus Falls people they shouldn't attack people and "assassinate someones character" and then you turn around and do the same thing to people posting their comments....What makes you any different?"

Yes, I do believe it is disgusting,horrible and mean spirited to tear someone down (and potentially RUIN) especially when you don't have all the information to make such serious accusations. What makes my comment different is that I am not publically naming any isolated and local individual as some scoundrel who is all about money and not serving the community. That's why I referenced "lynch mob mentality" as they historically hid their identities to serve out their form of vigilante justice. Believe me, there are many others who live in this community who know what I'm talking about, it's that they are afraid to say anything because of the fear of ostracization and backlash around here. Interestingly, you didn't like my post because of how it made you feel, now think of the one's in this article that now have their names smeared because of the folks who I directed this to in the first place.

Posted by JL (anonymous) on December 24, 2007 at 10:20 a.m. (Suggest removal)

To anyone who is still reading this, I am very sorry that this ever got started and wish I would have never participated in the argument about the BEC. My deepest apologies to anyone that I may have put down. I feel just terrible that this has gotten out of hand like this. I would also like to say Merry Christmas to everyone. I think everyone just got heated and worked up over this. Once again I would like to send out my apologies to everyone that I hurt or offended. I thought it was wrong what the BEC did but I like many others were misinformed and led to believe somethings that wasn't true...Sorry