Comments by beTrue

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Posted on December 20 at 10:05 p.m.

I realize that business is business. But this is a little over the top. May I just say that as a parent, the news of losing a child brings me to my knees. I just will never understand the philosophy of "procedure". Being in a smaller community you see the love and support that striving people tend to share. I am utterly in aw that the Best Western which represents a part of Fergus Falls could not somehow pull some strings. Being told one thing from someone and another for someone else; I would say that the company has to stand behind there employee and have them do exactly what was promised. Even if that means losing $4.25 a head! Now I know that people make mistakes and maybe this person promised more than what he was capable ; BUT a lot of things were donated. And as far as staffing- it seems to me that they are always very short staffed! I commend the parents of Cayden for being the bigger people in this and just saying Thanks and going with the flow. You're grace amazes me.....
I think at this point it would be a great business decision to refund the family. This is not what the hard working community likes to see; is not reaching out to those in need. We keep you in our thoughts and prayers and hope that you feel the love around you. And hopefully justice is found.

On Reception leads to misunderstanding

Posted on December 20 at 10:02 p.m.

I realize that business is business. But this is a little over the top. May I just say that as a parent, the news of losing a child brings me to my knees. I just will never understand the philosophy of "procedure". Being in a smaller community you see the love and support that striving people tend to share. I am utter aw that the Best Western which represents a part of Fergus Falls could not somehow pull some strings. Being told one thing from someone and another for someone else; I would say that the company has to stand behind there employee and have them do exactly what was promised. Even if that means losing $4.25 a head! Now I know that people make mistakes and maybe this person promised more than what he was capable BUT a lot of things were donated. And as far as staffing- it seems to me that they are always very short staffed! I commend the parents of Cayden for being the bigger people in this and just saying Thanks and going with the flow. You're grace amazes me.....
I think at this point it would be a great business decision to refund the family. This is not what the hard working community likes to see is not reaching out to those in need. We keep you in our thoughts and prayers and hope that you feel the love around you. And hopefully justice is found.

On Reception leads to misunderstanding

Page 1 of 1



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